Choose a role that matches each person's daily work. Management and dispatch roles can also receive driver access.
Compare roles
| Task | Owner | Admin | Fleet manager | Dispatcher | Driver |
|---|---|---|---|---|---|
| Dispatch orders and assign drivers or vehicles | Yes | Yes | Yes | Yes | No |
| Manage fleet settings | Yes | Yes | Yes | No | No |
| Invite dispatchers and drivers | Yes | Yes | Yes | Yes | No |
| Change existing members' roles | Yes | Yes | Yes | No | No |
| Remove team members | Yes | Yes | No | No | No |
| Manage billing, payments and tariffs | Yes | Yes | No | No | No |
| Delete the workspace | Yes | No | No | No | No |
| Drive assigned orders and tours | With driver access | With driver access | With driver access | With driver access | Yes |
Role changes follow the limits below. Owners cannot be removed, and ownership cannot be transferred through the normal team settings. Some features also require the relevant fleet plan or setup; a role alone does not unlock them.
Who can assign each role?
| Your role | Roles you can assign |
|---|---|
| Owner | Admin, fleet manager, dispatcher, driver |
| Admin | Fleet manager, dispatcher, driver |
| Fleet manager | Dispatcher, driver |
| Dispatcher | Dispatcher or driver by invitation; cannot change existing members' roles |
| Driver | None |
Owners, admins, fleet managers and dispatchers can also add existing drivers directly by phone. Other roles use an invitation so the recipient can accept membership.
Give someone driver access
Driver access is separate from a management or dispatch role. Enable This person also drives when editing a team member, or Also drives when reviewing an email invitation, if the person should drive assigned orders too.
- A dispatcher without driver access works in dispatch.
- A dispatcher with driver access can also drive assigned orders.
- A driver has access to their own orders, tours and delivery tasks, with no fleet administration access.
Change a role
Open Fleet → Team, select Edit beside the member, choose a role and save. The available roles depend on your own role.
When inviting someone, add their contact details and select Review roles to check their access before sending the invitation.