Driver
Guides for couriers completing jobs in the Maxmove driver app: onboarding, job workflow, payouts, quality, safety, and fleet-assigned driving.
Complete onboarding and document checks
Documents required from independent and fleet drivers for activation, plus how to recover from a duplicate vehicle entry.
Join a fleet and manage assignment status
Learn how to join a fleet as a Maxmove driver, track your assignment status, and fix the common reasons assignments are not visible yet.
Accept and complete jobs
Follow the driver app workflow from accepting jobs to proof of delivery so payouts, customer updates, and completion records stay accurate.
Payouts and earnings overview
Learn how driver earnings are recorded in Maxmove, what must be complete before payouts are released, and how to track your payout status.
Driver promotions and referral programs
Driver referral requirements, progress, payout timing, and reversals.
Safety incidents and urgent support
Report safety incidents as a Maxmove driver quickly and correctly: what to include, how urgent support works, and which details speed up review.
Get started as a driver
The shortest path from registration to browsing jobs, for independent drivers and fleet-assigned drivers.
No-shows, cancellations, and quality performance
Understand how no-shows and cancellations are reviewed, which signals shape your driver quality rating, and how to protect your performance.
No jobs visible: check your status and settings
Check driver status, vehicle, location, filters, and fleet access when no jobs appear in the driver app.