Driver
For couriers completing jobs in the driver app, including fleet-assigned drivers.
Complete onboarding and compliance checks
Identity, vehicle, and compliance requirements for activation.
Join a fleet and manage assignment status
How drivers join fleet operations and track assignment readiness.
Accept and complete jobs
Operational flow from assignment to proof of delivery.
Payouts and earnings overview
How earnings are recorded and when payouts are released.
Driver promotions and referral programs
How driver incentive campaigns and referrals are applied and reviewed.
Safety incidents and urgent support
How to report incidents and receive operational help quickly.
Apply and get activated as a driver
Requirements, onboarding steps, and common activation blockers.
No-show handling, cancellations, and quality performance
How no-show/cancellation situations are reviewed and what impacts quality outcomes.