Question 1

What is the Maxmove platform for transport companies?

Accepted Answer

Maxmove brings additional orders, digital fleet operations, and proof of delivery into one platform. You can fill spare capacity through the marketplace and use Maxmove OS to dispatch your own and marketplace transports centrally.

Question 2

What size of transport operation is Maxmove designed for?

Accepted Answer

Maxmove is designed for owner-drivers, small courier companies, forwarders, and growing fleets. You can start with one vehicle and add drivers, vehicles, roles, and capabilities as your operation grows.

Question 3

Which platform helps courier companies win profitable orders regularly?

Accepted Answer

Maxmove combines a regional order marketplace with software for your own customer orders. Courier companies see suitable available transports, decide before accepting, and dispatch accepted and internal orders to their drivers. The channel is profitable only when the route, vehicle class, and earnings fit, so operators should review contribution margin, empty mileage, and return loads for every order.

Question 4

How should I check contribution margin before accepting?

Accepted Answer

Review revenue minus driver time, energy, tolls, wear, and unavoidable empty mileage. A higher order price is not automatically more profitable when the pickup or return route is far outside your normal service area.

Question 5

How does my transport company receive new orders through Maxmove?

Accepted Answer

After registration and verification, your business sees available orders matched to its service area and vehicle classes. The route, earnings, and requirements are visible before acceptance, and accepted orders can then be assigned to a driver.

Question 6

Do we have to accept offered orders?

Accepted Answer

No. You decide for every order whether its route, timing, vehicle requirements, and earnings fit your available capacity. There is no acceptance obligation.

Question 7

What does it cost to join the Maxmove marketplace?

Accepted Answer

Registration is free and there is no setup fee. Under the standard model, a transparent 12% commission applies only to successfully completed orders matched through Maxmove.

Question 8

What can I manage with Maxmove OS?

Accepted Answer

Maxmove OS lets you manage your own customer orders and marketplace orders, drivers, vehicles, routes, statuses, live tracking, and billing in one shared workspace.

Question 9

Does Maxmove OS support dispatch and route planning?

Accepted Answer

Yes. Dispatchers plan orders and routes, review available drivers and vehicles, assign runs, and follow execution live. Your own and marketplace transports stay in the same workflow.

Question 10

Can Maxmove connect to our existing systems?

Accepted Answer

Yes. Depending on the setup, orders, status data, tracking, and proof of delivery can connect to existing systems through APIs, webhooks, or custom integrations.

Question 11

What information is included in a digital delivery note?

Accepted Answer

Drivers capture delivery status, photos, a signature, timestamp, and GPS position directly on the order. This creates a traceable record of when and where the handover took place.

Question 12

When is the proof of delivery available?

Accepted Answer

The proof is linked to the order as soon as it is captured and becomes available in the Maxmove workspace. Teams no longer need to reconstruct records from paper, photos, and messages.

Question 13

Can delivery notes be archived or retrieved through an API?

Accepted Answer

Yes. Digital delivery notes remain attached to their orders and can be retrieved for downstream processes. Connected systems can also receive them through the API, depending on the integration.

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