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Getting Started
Core account and product basics for all Maxmove users: create your account, understand the platform, and find the right help for your role.
7 articles
Articles
What is Maxmove?What is Maxmove? An overview of the delivery platform and its Customer, Business, Driver, and Fleet workspaces – and which one fits your role.Change password and account securityLearn how to change your password from account settings, reset it via the forgot-password flow, and keep your Maxmove account secure.Manage profile, email, and phoneManage your profile, email, and phone number in Maxmove: keep login identifiers current, verify changes, and avoid account recovery delays.Supported phone numbers and country codesWhich phone numbers Maxmove supports: international dialling codes, mobile numbers and guidance on signing in by SMS.Recover account accessRegain access to your Maxmove account: a self-service recovery checklist for login and verification issues, plus when to contact support.Workspaces: add and switch account typesOne Maxmove account can have several workspaces. How to add a driver, fleet, personal or business workspace, switch on the web and in the apps, and fix a wrong account type.Delete chat messages and chatsDelete a message you sent within 24 hours, or remove a chat from your own list. What the other participants see and which chats are kept as a record.