Fleet finance operations depend on connected payout account setup, completion data, and clean member/account configuration.
Three separate pricing components
- Plan fee: The selected fleet plan is billed monthly or annually. Its monthly allowance applies only to successfully completed own dispatch orders (
fleet_internal). Canceled, failed, and Maxmove marketplace-sourced orders do not consume that allowance. On Starter, Pro, and Business, each additional successfully completed own order is billed at the displayed per-order rate. Free has no automatic overage billing. - Marketplace commission: The percentage displayed for the plan is deducted only from successfully completed orders sourced through the Maxmove marketplace. It is calculated on the transport fare, excluding tips and any separately shown customer service fee. Own dispatch orders do not incur marketplace commission.
- Customer service fee: This can be charged separately to the booking customer. It is not part of the fleet commission and is not deducted a second time from fleet earnings.
During a free trial of a paid plan, no base or overage fee applies. The displayed marketplace commission for the selected plan still applies to completed marketplace orders. The pricing page and the plan selector in the fleet dashboard always show the currently published amounts, allowances, and percentages.
What is available today
- Connected payout account onboarding, account management, and document workflows.
- Payments, payouts, and disputes modules for fleet account operations.
- Role-based access protection for finance controls.
- Invoices and payment methods in the Stripe billing portal; plan changes and cancellations are controlled in the Maxmove dashboard.
In rollout
- Additional fleet billing summary cards with finalized totals.
- Expanded reconciliation exports for finance teams.
If totals do not match expectations, send date range and report identifiers to support.