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Internal order proof of delivery — Overview

See how proof of delivery works for internal fleet orders: drivers and external carriers upload timestamped evidence directly on the order.

Written by the Maxmove team

Internal order proof of delivery is built into Maxmove orders. Fleet managers create an internal order, assign it to a fleet driver or external carrier, and receive timestamped delivery evidence on the order record once delivery is complete.

How order POD works

  • Fleet manager creates an internal order with shipment details, reference numbers, contacts, and proof-of-delivery policy.
  • The order is assigned to a fleet driver through the normal assignment flow or shared with an external carrier by email, SMS, WhatsApp, QR code, or link.
  • The driver uploads photo proof through the mobile app or the web upload page.
  • Delivery notes and uploaded photos become native order POD artifacts.
  • The fleet manager reviews the POD in the internal order view, downloads the generated PDF, or forwards it through destinations.

Arrival location check

By default, drivers can only confirm arrival once the app places them at the stop. Farther away, they tap "I'm at the stop" and pick a reason that is saved with the arrival.

For your internal orders you can switch this check off under Fleet → Proof of delivery defaults → "Check arrival by location", in the dashboard or in the app's Fleet control. Drivers then confirm arrival without a reason, and the location is still recorded. Platform orders always check.

Where you access order POD

  • Fleet Dashboard: open Fleet → Internal Orders.
  • Mobile Driver App: assigned fleet drivers upload pickup and dropoff proof inside the order flow.
  • Web Upload: external drivers use the shared upload link or QR code without a Maxmove account.

Key capabilities

  • Order-based tracking with POD checkpoints and status history.
  • QR code and shareable upload links for external drivers.
  • Multiple uploads per order checkpoint when more evidence is needed.
  • Delivery-note attachment and PDF download from the order record.
  • Notification delivery via push, email, SMS, WhatsApp, or link sharing.
  • Destination export to webhooks, DocuWare, Snowflake, and cloud storage.

Order POD replaces paper delivery receipts with a structured, auditable workflow tied directly to dispatch, assignment, and order history.

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