In short: Download the driver app from the App Store or Google Play and sign in with the same email address or phone number you already use with Maxmove. You don't need a second account. If the app shows "Update required", install the new version from the store.
Download the app
| Device | Store | Name in the store |
|---|---|---|
| iPhone and iPad | App Store | Maxmove Driver: Delivery Jobs |
| Android | Google Play | Maxmove Driver |
On your home screen the app is called Maxmove Driver, or Maxmove Fahrer if your phone is set to German. The app called just Maxmove is the customer app for booking transport. You drive jobs in the driver app.
Sign in with your account
- Open the driver app.
- Under Email or phone number, enter the same email address or phone number you use on the web dashboard or in the customer app, and tap Continue. If you have signed in with Apple or Google so far, use that option again.
- Enter the code you receive by email or SMS. Alternatively, tap Use password instead.
- If you don't have a driver workspace yet, set it up in the app. If the app asks for the type, choose Driver.
No account yet? Tap Sign up. If the SMS code doesn't arrive, see Supported phone numbers and country codes. How driver, fleet and customer workspaces fit together is explained in Workspaces: add and switch account types.
Updates
| What you see | What it means | What you can do |
|---|---|---|
| "Update available" (iPhone) | A newer version is on the App Store. Your version keeps working. | Tap Update or Later. The prompt appears at most once a day. |
| Update prompt from Google Play | Google Play downloads the new version in the background. | Confirm the download. The app then asks with "Update ready". |
| "Update ready" (Android) | The new version has been downloaded. | Tap Restart to install it. |
| "Update required" | Your version is no longer supported. The app stays locked until you update. | Tap Update and install the new version from the store. |
If "Could not open the store" appears, open the App Store or Google Play yourself, find the driver app and update it there. Then reopen the driver app.
If the store offers no update or the installation fails, contact support. Because the app is locked while "Update required" is shown, you can also do this on the web dashboard: sign in and open Help (question mark icon). Include your device model and what the store shows.
What you can also do on the web dashboard
On the web dashboard at dashboard.maxmove.com, sign in with the same account and choose your driver workspace. There you can:
- complete the driver setup, with the steps Account type, Identity, Documents, Payout and Training,
- add the bank account for your payouts under Wallet → Bank details and, if requested, upload the bank proof,
- view your Statements and Payouts under Wallet,
- view and accept open jobs under Jobs and follow your jobs under Orders.
The driver app is made for working on the road: only there can you go online and get notifications about new jobs on your phone. The documents you need for activation are listed in Complete onboarding and document checks.