Follow the driver app lifecycle from availability to completion to keep payouts and customer updates accurate.
Operational best practices
- Confirm stop details before starting route.
- Update status promptly at pickup and drop-off.
- Attach required delivery proof where requested.
- Use the mobile driver workspace for live assignment execution.
Current platform note
- Dashboard web driver orders currently include a sample-data preview path in some views.
- Production job execution is handled through driver mobile workspace flows.
If you are fleet-assigned
- If you're assigned by a fleet dispatcher or manager, use the Fleet guides for dispatch, billing controls, and compliance workflows.
- Start with: Dispatch board and driver assignments; Fleet billing and payout controls; Compliance and document management.
Always report route blockers in-app so dispatch and customer support receive consistent updates.