Join a fleet and manage assignment status

Use this guide when joining a fleet-managed operation or confirming why assignments are not visible yet.

What this is

Fleet-linked drivers receive assignments through dispatcher-managed routing and availability controls.

What to provide

• Your driver account identifier and fleet name.
• Invite reference or dispatcher confirmation if available.
• Current assignment status shown in your driver workspace.

What happens next

• Available now: fleet managers can approve linkage and dispatch readiness for eligible drivers.
• If assignment status remains blocked, support reviews compliance, role mapping, and dispatch configuration.
• Coming soon: clearer self-serve assignment-status diagnostics in driver and fleet views.

If you are fleet-assigned

• If you're assigned by a fleet dispatcher or manager, use the Fleet guides for dispatch, billing controls, and compliance workflows.
• Start with: Dispatch board and driver assignments; Fleet billing and payout controls; Compliance and document management.

When requesting support, include fleet name and the first timestamp where assignment access stopped or failed.