Apply and get activated as a driver

Requirements, onboarding steps, and common activation blockers.

This guide is for couriers using the driver app, whether independent or assigned to a fleet.

Typical onboarding steps

  • Complete identity and profile information.
  • Upload required compliance documents (for example license/profile assets as requested).
  • Finish required payout/account setup steps before full activation.

Common blockers

  • Document data mismatch versus profile data.
  • Unreadable uploads or incomplete required fields.
  • Pending compliance or account review items not yet resolved.

If you are fleet-assigned

  • If you're assigned by a fleet dispatcher or manager, use the Fleet guides for dispatch, billing controls, and compliance workflows.
  • Start with: Dispatch board and driver assignments; Fleet billing and payout controls; Compliance and document management.

If activation is delayed, provide submission date and account identifier so support can locate your review queue quickly.