The driver app shows the current status of every required step. Complete everything marked as outstanding before looking for jobs.
Documents required from every driver
Upload complete, readable copies of:
- profile photo
- driver's licence: front and back
- your selected identity document: front and back
Make sure the full document is visible and its details match your profile.
Additional document for independent drivers
If you drive independently, also upload your business registration. If the requested document has more than one page, submit every page.
Drivers joining through a fleet need the fleet to accept their assignment instead. Their personal onboarding checklist does not require an independent business registration.
Vehicle and insurance
You need an active default vehicle to browse jobs. Fleet vehicle compliance may also request vehicle registration, proof of insurance, or inspection documents. The current in-app checklist is the source of truth for Maxmove uploads; legal and contractual obligations continue to apply separately.
If the vehicle already exists
Do not create it again. Open My vehicles, select the existing vehicle, then:
- set it as your default vehicle,
- add or replace missing photos and details,
- complete any outstanding checks on that vehicle.
A duplicate does not fix a blocked or incomplete vehicle record.
If verification does not progress
Open in-app support from the affected Driver Workspace. Include the outstanding step and the date of your latest upload. Do not send identity numbers or full document details in chat.