In short: You switch workspaces and add new ones yourself. You don't need a second account and don't need to ask support.
Switch
- On the web: Click the name of the active workspace at the top of the dashboard and pick another one. Or open Settings → Workspaces and click Switch.
- In the customer app: Tap the name of the active workspace at the top of the home screen and pick another one under Switch workspace.
Add a business workspace
- On the web: Settings → Workspaces → Add another workspace and choose "Business".
- In the customer app: Tap the name of the active workspace, then Add business workspace.
Picked the wrong account type
Sign in with the same email address or phone number and add the workspace you need. Every case, including driver and fleet workspaces, is in Workspaces: add and switch account types.
If you're stuck, tell support which workspace type you need and which one you created.