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Getting Started
Create your Maxmove account and place your first delivery order: booking basics, vehicle selection, and what to expect after checkout.
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Create your account and set up your profileHow to create your Maxmove customer account: register, confirm your phone number, add a payment method, and complete your profile for faster bookings.Place your first orderPlace your first Maxmove order step by step: add pickup and drop-off addresses, choose a vehicle type, review the price, and confirm your delivery.Switch workspace and account typeSwitch between personal, business, driver and fleet workspaces, or add a missing workspace yourself, without a second account.Missions and rewardsWhich orders count toward a mission, when rewards become available, and how mission vouchers work.Referral program and invite rewardsReferral eligibility, exact campaign thresholds, reward timing, and reversals.Maxmove workspace overviewOverview of Maxmove workspaces: when to use Customer, Business, Driver, or Fleet, and how to choose the right workspace for your role and team.Login and verification troubleshootingFix login and verification issues in the Maxmove app: check your sign-in identifier, reset your password, and clear common verification blockers.Service availability and city coverageThe booking page shows whether your route can be booked online. If it is outside the service area, request an offer.Support channels and legal informationHow to reach Maxmove support through the in-app messenger and where to find terms and privacy policies, plus what details speed up your request.Describe your items instead of choosing a vehicleLet Maxmove pick the vehicle: enter item sizes, quantities, and weights, review the recommended vehicle, and upgrade to a larger one if you prefer.