All collections
Getting Started
Create your Maxmove account and place your first delivery order: booking basics, vehicle selection, and what to expect after checkout.
10 articles
Articles
Create your account and set up your profileHow to create your Maxmove customer account: register, confirm your phone number, add a payment method, and complete your profile for faster bookings.Place your first orderPlace your first Maxmove order step by step: add pickup and drop-off addresses, choose a vehicle type, review the price, and confirm your delivery.Switch workspace and account typeSwitch your Maxmove workspace or account type: move between Customer, Business, Driver, and Fleet contexts and get the right access for your role.Missions and rewardsWhich orders count toward a mission, when rewards become available, and how mission vouchers and the welcome discount work.Referral program and invite rewardsReferral eligibility, exact campaign thresholds, reward timing, and reversals.Maxmove workspace overviewOverview of Maxmove workspaces: when to use Customer, Business, Driver, or Fleet, and how to choose the right workspace for your role and team.Login and verification troubleshootingFix login and verification issues in the Maxmove app: check your sign-in identifier, reset your password, and clear common verification blockers.Service availability and city coverageCheck Maxmove service availability in your city: what determines coverage at booking time and what to try when a booking is not available.Support channels and legal informationHow to reach Maxmove support through the in-app messenger and where to find terms and privacy policies, plus what details speed up your request.Describe your items instead of choosing a vehicleLet Maxmove pick the vehicle: enter item sizes, quantities, and weights, review the recommended vehicle, and upgrade to a larger one if you prefer.