Orders and Tracking
Track your Maxmove deliveries in real time and manage order changes: live status, driver location, delivery updates, and edits after booking.
Track your order in real time
Track your Maxmove order in real time: live map tracking, status stages from pending to delivered, and what to do when tracking looks stuck.
Edit or cancel an order
Edit or cancel a Maxmove order: which changes are possible before pickup, which updates can affect the price, and when cancellation is still allowed.
Choose the right vehicle type
Choose the right Maxmove vehicle type: all vehicle classes from Courier to 7.5t Lorry with payload limits and rules for picking the correct one.
Allowed and restricted items
Allowed and restricted items on Maxmove: what goods can be transported, which shipments need prior approval, and what can be rejected at pickup.
Pickup, drop-off, and handover instructions
Prepare pickup, drop-off, and handover details correctly: access info, contact data, and handover notes that prevent failed deliveries and delays.
Book now vs schedule later
Book now or schedule later? When immediate pickup makes sense, when a planned time window is better, and how changes affect price and assignment.
Proof of delivery (PoD) explained
Proof of delivery (PoD) explained: what evidence like photos and signatures is captured and how it helps resolve delivery disputes and issues.