Orders and Tracking
Track deliveries and manage order changes.
Track your order in real time
Understand statuses and map events while your order is active.
Edit or cancel an order
What can be changed and when cancellation is still possible.
Choose the right vehicle type
Vehicle classes, dimensions, and payload guidance before booking.
Allowed and restricted items
What can usually be transported and what requires extra review.
Pickup, drop-off, and handover instructions
How to prepare addresses and handover details to avoid failed delivery attempts.
Book now vs schedule later
When to use immediate pickup and when to schedule a future time.
Proof of delivery (PoD) explained
What delivery proof can include and how to use it for issue resolution.