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Late or missing delivery

Report a late or missing delivery: which details like order ID and last visible status help Maxmove support resolve your case quickly.

Written by the Maxmove team

If your delivery is late beyond expectation or marked delivered but not received, report it immediately.

Information to include in your report

Order ID and contact phone number.
Last visible status and timestamp.
Recipient availability details.

Fast, complete reports help support coordinate with dispatch without delay.

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