Report a late or missing delivery: which details like order ID and last visible status help Maxmove support resolve your case quickly.
If your delivery is late beyond expectation or marked delivered but not received, report it immediately.
Fast, complete reports help support coordinate with dispatch without delay.
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Request a refund or charge review on Maxmove: eligibility, the evidence you need to submit, and how support reviews and decides your case.
Report damaged, wrong, or missing deliveries: an incident checklist and how Maxmove reviews disputes and decides on refunds or credits.
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