Tips after delivery
In the customer app or web dashboard, open your completed order and rate the delivery. If a tip is available, choose an amount before submitting. The screen shows which payment method will be charged. Tipping is optional.
A tip is offered only after the original payment has succeeded and Maxmove can charge it again: a balance payment or a saved Stripe payment method. Cash, guest checkouts, hosted payments and cards used without saving do not offer a later in-app tip. A tip already paid cannot be added again.
Your rating is saved separately from the tip. If the tip charge fails, follow the retry option; you do not need to submit the rating again.
Bonus programs
Bonuses depend on the program or campaign. Check the offer's eligibility and terms before participating.