Proof of delivery

Proof of delivery records that a shipment was handed over at a particular place and time. It connects the transport order with the recipient, delivery status and agreed evidence. The record may be paper-based or an ePOD.

Minimum useful details

A reliable proof contains a unique order reference, date, time, location and recipient. Depending on the contract, it may also require a signature, photo, GPS timestamp or documented exception. A bare “delivered” status is weaker than a complete, attributable record.

Handover example

Before completion, the driver compares the shipment and quantity with the delivery note, records the recipient and checks for visible damage. If something differs, a damage report is added instead of silently closing the stop.

A digital signature can form part of the proof, but is not mandatory in every process. Maxmove stores digital evidence directly with the order so dispatch and billing can find it without matching returned paper documents.