Logistics Glossary

Unloading Point (Entladestelle)

The unloading point is where a shipment is unloaded and handed over. What matters when specifying it – access, time windows, contact person – and how it differs from the loading point.

Reviewed by Max Valjan, founder of Maxmove · Last updated: July 11, 2026

The unloading point — in German, Entladestelle — is the place specified in the transport order where the cargo is unloaded and handed over; the counterpart of the loading point (Ladestelle). On the consignment note it is called the delivery location. Both belong to the core details of every transport order.

Why precision matters

"Musterstraße 5, Berlin" is enough for a car — for a van or truck, details decide whether the delivery succeeds on the first attempt:

  • Access: Is there a loading ramp, an access restriction, a pedestrian zone with delivery hours?
  • Time window: When can unloading happen? Companies with goods-in departments often have fixed slots.
  • Contact person: Who accepts the goods and signs the delivery note?
  • Specifics: Floor, lift, carrying distances — important for staffing and time planning.

Every missing detail risks a second approach — which is usually billed.

The unloading point in the transport order

Modern booking systems capture the unloading point in a structured way: address with geocoordinates, on-site contact, driver notes. With a Maxmove direct drive you simply enter loading and unloading points as stops — including multiple unloading points in one tour, with the order optimised automatically.

Frequently asked questions

Can one order have several unloading points? Yes. Distribution tours unload at several places; each unloading point is documented and signed for individually.

Who is liable during unloading? In principle, unloading is the recipient's job, but this is often agreed differently (e.g. "kerbside" or unloading by the driver as an extra). What counts is what the order says.

What if nobody is present at the unloading point? The driver documents the delivery attempt; depending on the agreement, delivery is retried or the goods are returned — both at a charge. So: always provide a contact person and time window.

More terms in the glossary