Medical Courier Service for Practices – Samples, Reports, Vaccines
A sample after the lab's round, a report for the hospital or vaccines for your second site: Maxmove drives for practices and medical centres as a direct drive with no stopovers – booked at short notice, handed over confidentially and documented digitally.
- Instant price before booking
- Live tracking on every drive
- Insured transports
What a medical courier service for practices has to deliver
Practices regularly have runs that neither the lab's courier nor the pharmacy covers: the urgent sample after the last pickup, the doctor's letter with imaging the hospital needs before a planned operation, vaccines that have to move from one site of a medical centre to another, or supplies from a medical dealer that are needed today. Often a medical assistant does this in their own car – and is then missing at reception.
Each of these consignments has its own rules. Samples are usually UN 3373 and belong in P650 packaging. Vaccines need 2–8 °C without interruption and must not freeze. Reports and records are covered by medical confidentiality and are health data under the GDPR. And under the German Pharmacy Operations Ordinance, medicines from the pharmacy are brought by the pharmacy's own delivery service, not by any courier.
Maxmove drives your consignment as a direct drive from reception to the named destination – no collection round, with live tracking and a digital proof of delivery. The practice provides the packaging; we document the handover. For recurring runs, such as to the lab after evening surgery, we set up fixed orders.
What practices send by courier
Typical consignments from practices and medical centres – packed by the practice, handed to named recipients.
- Blood samples and swabs (UN 3373)
- Urgent samples after the lab's round
- Tissue samples for pathology
- Doctors' letters and reports
- Data media with X-ray and MRI images
- Vaccines between practice sites
- Supplies from medical dealers
- Practice equipment such as ECG or ultrasound
- Medicine fridge when moving sites
Practice runs in Düsseldorf, Neuss and Krefeld
Three runs practices and medical centres give to a medical courier service.
Düsseldorf: vaccines between two sites of a medical centre
A medical centre with sites in Oberkassel and Bilk redistributes vaccine before flu season because one site has more appointments booked. The medical assistant packs the doses into a cool box, ice packs kept apart from the vaccine, plus a thermometer. A car takes the box across the Rhine without stopovers; at the destination it goes straight into the vaccine fridge. The proof of delivery shows who accepted it and when.
Neuss: an urgent sample to the lab in Düsseldorf
An internal medicine practice in central Neuss has one more urgent sample after its lab's pickup round. The medical assistant packs it into the lab's P650 box, puts the request form inside the outer packaging and books a car. The driver collects the box at reception and drives straight to the lab's specimen reception in Düsseldorf. The practice sees the arrival via live tracking and the name of the receiving person in the proof of delivery.
Krefeld: reports and images before a planned operation
An orthopaedic practice in Krefeld sends a doctor's letter, reports and a CD with MRI images to the office of a surgical hospital in Uerdingen, because the patient is operated on the next morning. The documents travel in a sealed, opaque envelope addressed to a named person. The driver – by car or, within the city, by cargo bike – hands over only to that person or their named deputy and has the handover signed for.
Local courier service:DüsseldorfNeussKrefeld
What practices need to observe when sending
Samples, vaccines, records and medicines – which rule applies and who is responsible.
Samples: UN 3373 under P650
Diagnostic samples are usually “Biological substance, Category B” (UN 3373). As sender, the practice uses triple packaging – primary receptacle, secondary packaging, outer packaging – with absorbent material for the full volume of any liquid, and applies the UN 3373 diamond together with “BIOLOGICAL SUBSTANCE, CATEGORY B”. Packed this way, the consignment is subject to no other ADR requirements. The simplest option is your lab's shipping boxes. More, including on exempt specimens, on our lab courier page.
Vaccines: cold chain at 2–8 °C
Cold-chain medicines such as most vaccines must stay at 2–8 °C without interruption and must neither freeze nor come into direct contact with ice or ice packs. The practice packs into a suitable cool box, keeps packs and vaccine apart and adds a thermometer or data logger. Maxmove carries the box passively cooled; we arrange temperature-controlled transport as soon as a suitably equipped vehicle is available. At the destination, the vaccine goes straight into the fridge.
Reports and records: confidentiality
Doctors' letters, reports and imaging are health data under Art. 9 GDPR and fall under medical confidentiality under section 203 of the German Criminal Code. If a practice involves third parties in its work, section 203(4) requires it to ensure they are bound to confidentiality. In practice: hand over documents in a sealed, opaque envelope or box and name the recipient. The driver sees no contents; the proof of delivery records who accepted it and when.
Medicines from the pharmacy
Under section 17 of the Pharmacy Operations Ordinance, pharmacies dispense medicines on their premises and may deliver them through their own messengers or, with a mail-order licence, by mail order. Medicines – including those for practice supplies – are therefore usually brought by your pharmacy's delivery service, not by an external courier. Maxmove carries material between your own sites as well as disposables, consumables and equipment from medical dealers.
Which vehicle suits the practice run
A cargo bike is enough for specimen boxes and envelopes within the city centre. The car is the standard vehicle between practice, lab, hospital and sites. Book the compact van or van for practice equipment, a medicine fridge or larger volumes of supplies; for a complete practice move, see [business relocation](/betriebsumzug).
| Vehicle | Maks. masa | Palety europejskie | Maks. wymiary ładunku | Price | Book |
|---|---|---|---|---|---|
| CarZmieści się np. Moving boxes, small furniture, classifieds pickups | 100 kg | – | 100 × 70 × 50 cm | from €79.86Base fare €18.90 | Book |
| Small VanZmieści się np. Washing machine, armchair, moving boxes | 400 kg | 1–2 | 160 × 120 × 120 cm | from €94.05Base fare €29.90 | Book |
| VanZmieści się np. Sofa, 1–2 room move, moving boxes | 900 kg | 2–3 | 270 × 160 × 130 cm | from €112.95Base fare €44.90 | Book |
Published examples for Köln → Düsseldorf, weekdays at 10:00 (Berlin time). The binding price for your addresses is shown before booking.
Bigger, open-bed or heavier than 3 t? On request as a special run
How a practice run works
- 01
Book from reception
Pickup at the practice reception, destination with point and contact person, contents such as specimen box, envelope or cool box. The instant price and earliest pickup window appear straight away.
- 02
Handover of the sealed consignment
The medical assistant hands over the packed box or sealed envelope. The driver opens nothing and secures the consignment in the vehicle.
- 03
Direct drive, no detours
No collection round, no further stops. Practice and recipient see via live tracking when the consignment will arrive.
- 04
Signature from the recipient
Handover only to the named point or person, with signature, timestamp and photos in the digital proof of delivery.
Why Maxmove for Medical practices
Sample transport when the lab round has passed
If the lab's courier has already been, book a direct drive from reception to the specimen reception. The driver goes without detours, and you track the drive live. The practice provides the P650 packaging.
Reports and records handled confidentially
We hand over doctors' letters, reports and imaging in a sealed envelope, only to named recipients – with signature and timestamp in the proof of delivery. That way it is on record who accepted the documents and when.
Supplies between your sites
Vaccines, consumables or equipment between practice and medical-centre sites: we set up fixed orders for recurring runs, while urgent drives are booked online at an instant price – no phone call needed.